Skip to main content

Engelska

Help us help you

Prices and payment

How much do your books cost?
What payment options do you support?
Can toll costs occur?

Shipping

Which countries do you ship to?
How long is the estimated delivery time?
Can I order my photo books with priority/express shipping?

Orders

Can I cancel my order after I've placed it?
Can I return my order?
Why don’t my images look the same in print as they do on the screen?

Photo books

What book sizes can I choose from?
How many pages can my photo book have?
How many photos can I add to the book?

Layout

How many photos can I have per spread?
How do I choose layout?
Can I change the order of my spreads & photos?

Photos

How do I crop photos?
How do I know if my photos have good enough resolution for print?
What does the exclamation mark next to my photo mean?

Photo prints

What is the size and format of the prints?
How many prints can I order?
Can I order prints and books in the same order?

Your account

Do I need to create an account to use the app?
How do I sign up for your newsletter?
How do you handle personal data?

The app

Which languages is the app available in?
How do I know which app version I have installed?
Can I work on my book offline?

Co-creating

How can I create a photo book together with others?
How do I create and use the QR-code?
How can I see who is invited to co-create the photo book?