FAQ

If I make changes to my book or print after I’ve placed my order, will those changes be printed?

Updated

Unfortunately not. Any changes made to the book or print after you’ve placed your order, will not appear when printed.

Previewing your book is always a good idea since we (the Once Upon Team) are not able to make changes to your book either.


Within 1 hour of placing your order, you can easily cancel it yourself in the app or on the web and have your money refunded. You can find the “cancel order” button under settings “My orders” when tapping the specific order.


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